COVID-19 UPDATE
The safety, health, and wellbeing of our guests, partners, and employees are top priorities. We have been closely monitoring the COVID-19 situation, and following the lead of the Centers for Disease Control (CDC), the World Health Organization (WHO), government agencies, and internal teams to stay on top of this evolving situation. According to the most recent information from the CDC, for the majority of people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. With that said, we would like to share the following information in order to keep you updated:
Protocols, Procedures, and Preventive Measures
We want you to feel confident and comfortable when traveling to Nobu Hotel Chicago, and to enjoy your vacation with peace of mind.
We continue to follow and reinforce internationally recognized regulations regarding guest and employee sanitation. We have also implemented additional preventive and precautionary measures in place in the interest of our guests’ and employees’ health and wellbeing; these include:
- Increased and additional cleaning and disinfection of all guest rooms, offices, back-of-house areas, common areas, air conditioning units, and surfaces throughout the hotel using Ecolab products
- Continued training and implementation of global standards of sanitation set forth by third parties, such as Ecolab
- Reinforcement and documentation of employees’ handwashing requirements and using an alcohol-based sanitizer, frequently and rigorously according to a strict protocol
- Encouraging correct handwashing technique and use of hand sanitizing gel among guests
- Additional staff training on closely monitoring and identifying any flu or virus-associated symptoms, and reporting it to local authorities
Flexible Policy
For all reservations, contracted Social or Corporate Group travel, please contact the reservations team or Sales Department, so that we can discuss the best possible opportunity for all parties concerned.
As we continue to closely monitor this developing situation, we will keep you informed with your safety and wellbeing at the forefront of everything we do. You may continue to check this page’s website for any further updates.
We thank you for your continued patience and trust, and we look forward to welcoming you to Nobu Hotel Chicago